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At Lilpleaser, we understand the importance of privacy and discretion when it comes to your shopping experience. We want you to feel completely confident and comfortable while exploring our wide range of exciting products. That's why we take extra care to ensure that your order arrives discreetly at your doorstep.

Our Discreet Packaging Guarantee:

Plain and Unmarked Boxes: Your order will be shipped in a plain, unmarked box with no indication of its contents. There will be no logos, brand names, or images that could reveal the nature of your purchase. Generic Return Address: Our return address will not contain any references to Lilpleaser.com or the products inside. It will simply appear as a generic business name. Secure Packaging: We use high-quality, secure packaging materials to protect your order during transit. Your items will arrive in pristine condition. No Promotional Materials: You won't find any promotional materials, catalogs, or advertisements inside your package. Your privacy is our top priority. Discreet Billing: Your credit card statement will show a neutral billing descriptor that doesn't reveal the nature of your purchase. Your financial information is always kept confidential. Why Discretion Matters: We understand that our customers have diverse needs and preferences, and we respect your right to privacy. Our commitment to discreet packaging is aimed at providing you with a shopping experience that is free from judgment and prying eyes. Whether you're exploring our intimate products alone or with a partner, you can shop with confidence, knowing that your privacy is our priority. Questions or Concerns: If you have any questions or concerns about our discreet packaging or any other aspect of your shopping experience, please don't hesitate to reach out to our dedicated customer support team. We are here to assist you and ensure that your shopping journey with us is enjoyable and worry-free. Thank you for choosing Lilpleaser for your intimate needs. We look forward to serving you discreetly and responsibly.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.